Shipping Policy

By placing an order with YESHLY, you agree to the terms and conditions outlined in this Shipping Policy. Our goal is to provide clear information about our order processing and delivery timelines.

Overall Delivery Timeline

Total Delivery Time = Processing Time + Shipping Time

All delivery estimates are based on our historical data and carrier performance. Please note these are approximate timeframes and may be subject to circumstances beyond our control.

Order Processing

We begin processing your order on the same day it is placed. Our fulfillment team prepares orders within 1–3 business days (Monday to Saturday, excluding public holidays).

Delivery Estimates

The estimated delivery time is 5–7 business days, which may vary depending on your specific location and local courier efficiency.

Shipping Methods & Costs

• Country: United States
• Shipping Costs:
  • For orders from $0.00 to $34.99, a flat rate shipping fee of $2.95 applies.
  • For orders of $35.00 or more, we are pleased to offer FREE Shipping.
• Processing Time: 1–3 Business Days (Monday–Friday)
• Delivery Time: 5–7 Business Days (Monday–Friday)
• Order Cut-Off Time: 5:00 PM (PST)

Important Considerations

• Delivery schedules can be affected by public holidays, as our carriers and manufacturing partners observe these days. Normal operations resume immediately following a holiday.
• Delays may occur if incorrect or incomplete address details are provided. Please double-check your shipping information before confirming your order to ensure a smooth delivery.

Tracking Your Order

Once your order is dispatched, you will receive a shipping confirmation email that includes your unique tracking number. You can use this number to monitor the status of your delivery.

If you face any issues with tracking, please do not hesitate to contact us at contact@yeshly.com or call +12519108335 for support.

Our Shipping Carriers

For all deliveries within the United States, we partner with USPS.

Address Changes

If you need to change your delivery address, please contact us immediately after placing your order at contact@yeshly.com or by phone. Please provide your name and order number to expedite the request.

We will do our best to accommodate address changes before the order ships. However, once an order has been processed and dispatched, we cannot guarantee that the address can be modified.

Order Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already shipped, it cannot be canceled. In that case, please refer to our Return and Refund Policy for instructions on how to proceed.

Handling Unexpected Delays

In the rare event that your delivery takes longer than the estimated timeframe, please reach out to us. Our support team will promptly investigate the situation and work with the carrier to resolve the issue.

Parcels Damaged in Transit

If you receive a package that is visibly damaged, please refuse the delivery from the courier and contact our customer support team right away. If the package was delivered while you were away, please contact us immediately so we can arrange the appropriate next steps.

Our priority is to ensure you receive your products in perfect condition, and we will work quickly to resolve any transit-related issues.

Contact Information

For any questions, please feel free to reach out to us:

• Brand: YESHLY
• Company Name: Klystro LLC
• Employer Identification Number (EIN): 98-1867731
• Address: 30 N Gould St Ste R, Sheridan, WY, 82801, USA
• Email: contact@yeshly.com
• Phone: +12519108335

Business Hours:
Monday–Friday: 09:00 AM – 5:00 PM (EST)
Saturday–Sunday: Closed